// STORE POLICY
Refund & Exchange Policy
Customer satisfaction is our top priority at Adi Dhakeswari Nimtouri. However, the following terms apply to all refunds and exchanges.
1
Refunds
- The amount paid for a sold product is non-refundable under any circumstances.
- Once an order is completed, cash or online payments will not be refunded.
Payments for sold products are non-refundable under any circumstances.
2
Exchange
- Purchased items can be exchanged within 3 days of the date of purchase.
- The original cash memo / receipt must be presented for any exchange.
- Items must be unused, unwashed, and undamaged to be eligible for exchange.
Exchange within 3 days with original cash memo / receipt.
3
Colour & Size Disclaimer
- No guarantee is provided for exact colour or size matching of products.
4
Complaints
- For any complaints, please contact our Head Office. We will make every effort to resolve your concern as quickly as possible.
- Contact number: 7076396267
Head Office Complaints Helpline: 7076396267
Need Help with an Exchange?
Contact our Head Office with your cash memo/receipt ready.